Leading a hybrid team, the full-time Customer Service Manager will oversee the Resource Coordination and Technical Triage teams, ensuring efficient service delivery and high customer satisfaction in support of liquid cooling systems for data centers and mission-critical applications. Key Responsibilities Lead and develop Resource Coordinators and Call Center/Triage Technicians, establishing performance expectations and conducting regular reviews Manage service operations, including dispatching and scheduling for field service technicians, while ensuring compliance with service level agreements (SLAs) Oversee first-level technical support and escalation processes for liquid cooling products, ensuring effective troubleshooting and customer communication Required Qualifications Bachelor's degree in Engineering, Business, Operations Management, or related field preferred 5+ years of experience in service operations, call center, dispatch, or field service management 3+ years of experience leading customer support or technical service teams Preferred knowledge of liquid cooling systems and data center infrastructure Experience with service dispatch and workforce management systems is a plus
...Description Description: All-Star Orthopaedics Fellowship-Trained Sports Medicine Surgeon (Fall 2026) Location: Southlake, Texas (Dallas-... ...ancillary revenue streams Potential for ownership in a physician-owned surgery center A collaborative work environment...
...will be valued and empowered, then we invite you to apply to our Legal Nurse Consultant position in our Stamford Office. This position requires in-office days in our Stamford location. No remote applicants will be accepted at this time. The Position This is...
...Scion Staffing has been engaged to conduct a search for an Executive Director for a highly respected national healthcare nonprofit organization... ...in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing....
...VIP Registration Associate *$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Position Purpose: Ensure the guest experience is seamless during the arrival and departure process and throughout...
KinderCares ANTHC Child Development Center seeks dedicated Teachers to nurture and educate young children in a safe, engaging environment. In this role, you will plan and implement age-appropriate curriculum, support social-emotional and cognitive development, and maintain...